How it works

From first scan to fifth visit.

Follow one guest — and one campaign — all the way through Engage.

The guest journey

One guest, four moments.

From the QR stand on the table to the pass on the phone — here is every step of the loop, exactly as your guest lives it.

Acrylic table stand with a Reven QR code on a dark cafe table, warm side light

Step 01 — Scan

The table invites.

A small acrylic stand on every table: "Scan me — a gift is waiting." The guest scans with their phone camera. No app, no signup wall — a branded web page opens instantly.

Works on any phone — no app install

Free coffee — revealed

Hover to replay the burst

Step 02 — Reveal

The gift reveals itself.

An animated reveal uncovers the prize — a discount, a free coffee, bonus points. Every scan wins; you control the prize pool and the odds per venue.

Guaranteed win — you set the odds

Loyalty pass

Emma Carter

1,290 pts

12 visitslast 3 days agotier Gold

+50 pts · gift collected

Step 03 — Collect

Straight into the wallet.

The gift and the points land on an Apple or Google Wallet pass with your brand on it. Balance and status update live. Your venue is now on the one home screen guests never leave.

Apple Wallet · Google Wallet

Loyalty pass

Reward ready

Emma Carter

1,240 pts

12 visitslast 3 days agotier Gold

Step 04 — Spend & return

Points become visits.

Points pay for vouchers and orders. When the guest goes quiet, a campaign nudges them back — on the channel they actually read. And the loop starts again.

The loop never sleeps

Gift Reveal

Delight, engineered.

The reveal is a mechanic, not a gimmick. Every part is configurable — and measurable.

Odds · Prize pools · Anti-fraud — all per venue

Mix discounts, free items and bonus points in one pool. Set weights per prize and caps per day. The reveal animation is the same thrill whether the prize is a coffee or 500 points.

For the merchant

Launch a campaign before lunch.

No agency, no exports, no spreadsheets. Four moves inside Reven.

Visited 2+ timesInactive 30d+Lunch crowd

2,847 guests

Pick the audience

Behavior and preference filters with live preview size.

WhatsAppSMSRCSEmailWallet

est. $0.08 / msg

Choose channels

WhatsApp, SMS, RCS, Email, Wallet push — with cost per channel up front.

Free coffee60%

−10% next visit30%

+100 pts10%

Set the gift

Weighted prize pool, daily caps, validity window.

window 7 days

7143090

holdout 10%

Fix the window

Measurement window 7–90 days, holdout control group 1–50%.

See the loop on your numbers.

Book a demoHow we measure it