Reven Platform
One platform. Every guest touchpoint.
Engage is one module of Reven — the revenue layer for service businesses. All modules share one guest profile and one wallet pass, so every visit makes the next one easier to win.
Engage
Gamified gift reveals, Apple & Google Wallet passes and omnichannel campaigns (WhatsApp, SMS, RCS, Email, Wallet push). Every campaign is measured against a holdout group, so you see the repeat revenue it actually creates.
Engage is the guest-facing heart of Reven. Every touchpoint — a QR code on the table, a receipt, a Wi-Fi login — becomes an interactive moment: the guest spins a wheel, scratches a card or opens a digital gift, joins your program in seconds and leaves contact details voluntarily. Campaigns are launched from one dashboard across all locations and measured against a holdout group — so you see repeat revenue, not impressions.
- Interactive formats: wheel of fortune, scratch cards, mystery gift reveals
- Contact capture built into the game — no forms, no friction
- Omnichannel delivery: WhatsApp, SMS, RCS, email and Wallet push
- Holdout-group measurement: the revenue each campaign actually adds
Gift Cards
Sell digital and physical gift cards and issue promo vouchers. Balances live on the guest’s wallet pass, and every redemption lands on the same guest profile.
A complete gift-certificate engine. Sell digital and physical gift cards online and on-site, issue promo vouchers for occasions and corporate clients, and track every balance in real time. Each redemption lands on the same guest profile — a gifted visit turns into a measurable relationship, not an anonymous swipe.
- Online sales 24/7 with instant delivery by email and to the wallet pass
- Seasonal, holiday and corporate designs with a personal message
- Balances, partial redemption and expiry rules handled automatically
- Fraud-safe codes verified at the POS in seconds
Loyalty
Visits and purchases earn points that guests see on their wallet pass. Tiers and rewards give regulars a reason to come back more often.
Points, tiers and cashback that guests actually understand — no plastic cards, no app to install. The program lives on the wallet pass and at the POS: you set earn rates, tiers, birthday gifts and win-back offers, and Reven applies them automatically while showing which regulars drive the most revenue.
- Points, cashback or stamps — or all three at once
- Automatic tiers with perks that grow with visit frequency
- Birthday and win-back campaigns on autopilot
- Works with your existing POS — no hardware changes
Loyalty pass
Emma Carter
1,240 pts
Ordering & Kiosks
QR table ordering, online ordering and self-service kiosks — orders upsell automatically, and every purchase feeds the guest profile for future campaigns.
Self-service that shortens the line instead of adding to it. Guests order and pay from a QR code at the table, a kiosk at the counter or a link on their phone; orders go straight to the kitchen, smart upsells grow the average check, and staff stay focused on hospitality. Every purchase feeds the guest profile for future campaigns.
- QR table ordering, pickup links and delivery
- Kiosk mode for counters, food halls and quick service
- Automatic upsell and combo suggestions at checkout
- Kitchen display integration with live order status
Bookings & Waitlist
Reservations and a digital waitlist with SMS and Wallet notifications. Waiting guests become known guests — and quiet hours get filled with the right nudge.
Reservations and waitlist in one place. Guests book from Google, Instagram or your site; the floor plan fills itself; automatic reminders cut no-shows. And when the house is full, a digital waitlist keeps walk-ins in your queue — with live position updates — instead of sending them to the competitor next door.
- Booking widget for your website, Google and social profiles
- Floor plan and table management per shift
- SMS, email and Wallet reminders that reduce no-shows
- Digital waitlist with live queue position for walk-ins
Deposits
Prepaid deposits on bookings cut no-shows without friction. Commitment is stored on the profile, so chronic no-shows are handled gracefully.
Prepayments and no-show protection for high-demand slots. Require a deposit for large parties, tasting menus or peak evenings — the guest pays in two taps from the booking confirmation, the amount counts toward the final bill, and an empty table stops costing you money.
- Flexible rules: per guest, per table or per event
- Instant payment links inside booking confirmations
- Deposit automatically applied to the final check
- Transparent refund terms the guest accepts upfront
Wallet Passes
The layer guests never uninstall: loyalty card, gift balance and vouchers on the phone’s native wallet, with push notifications that need no app.
The layer guests never uninstall. Every pass they earn — loyalty card, gift balance, vouchers, event tickets — lives in Apple Wallet and Google Wallet: it updates itself with new points and rewards, sits on the lock screen as a permanent reminder of your brand, and delivers push notifications no spam filter can catch.
- Apple Wallet and Google Wallet passes added in one tap
- Points, balances and rewards update automatically on the pass
- Lock-screen push notifications without building an app
- One pass per guest — every module writes to it
Every module writes to one guest profile and one wallet pass — that is the platform effect.
See the modules on your venue’s numbers.
One demo covers the whole platform — or just the module you want to start with.
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