Engage by Reven — Customer engagement for service businesses
One scan starts the loop.
Turn first-time guests into regulars. Engage combines gamified gifts, Apple & Google Wallet passes, and omnichannel campaigns — then proves the repeat revenue it creates.
Loyalty pass
Emma Carter
1,240 pts
+50 pts — Welcome gift redeemed
Powering guest loyalty across Poland & CEE
01 — The Loop
Bring guests back. On repeat.
A QR stand on the table turns one visit into a habit. Four steps, zero friction for the guest.
01 · Scan
The invitation.
A stand on the table offers a guaranteed gift. No app to install — the guest scans and lands in a branded web flow.
02 · Reveal
The moment of delight.
An animated reveal uncovers the gift — a discount, a free coffee, bonus points. Every scan wins; you control the odds.
03 · Collect
The wallet pass.
The gift lands on an Apple or Google Wallet pass. Every visit adds points. Your brand now lives in their pocket.
04 · Spend & return
The return visit.
Points pay for vouchers and orders. Campaigns nudge at the right moment. The guest comes back — and the loop starts again.
Scan me — a gift is waiting
Scan me — a gift is waiting
Loyalty pass
Emma Carter
1,240 pts
Loyalty pass
Emma Carter
1,290 pts
02 — Channels
Every channel your guests actually read.
WhatsApp, SMS, RCS, Email and Wallet push — one audience, one campaign, per-channel cost tracking. Delivered via Infobip.
- Delivered via Infobip
- Per-channel cost tracking
- One-click opt-out
Reven Cafe
business account
Emma, your table misses you. This week: a free dessert with any main.
Claim offer03 — Audience
One guest. One profile. Every product.
Engage ships with a built-in CDP. Vouchers, loyalty, orders, bookings, deposits and waitlist all write to the same guest profile — segments build themselves.
Unified profiles
Every interaction across the Reven platform lands on one guest profile. No exports, no spreadsheets, no guessing who your regulars are.
Segment builder
Combine behavior (last visit, spend, redemptions) with profile preferences (menu choice, visit occasion). Preview audience size before you send.
Profile enrichment
Ask 1–3 short bounded-choice questions and reward answers with loyalty points. One-time per field, anti-fraud rules built in, birthday capture included.
Segment builder
Demo: remove a filter to widen the audience.
Matching guests
1,204
≈ 13% of your base
Consent verified
Consent-first: marketing consent is checked at preview, launch and send — GDPR by design
04 — Gift Reveal
A gift they have to open.
Scanning is curiosity. Revealing is dopamine. Every scan wins something — you set the prizes and the odds; we make the moment unforgettable.
Try it — every scan wins.
100%
guaranteed win — every scan reveals
1–3
enrichment questions can ride along after reveal
0
apps the guest needs to install
05 — Measurement
Not opens. Not clicks. Revenue.
Every campaign fixes a measurement window — 7 days by default, up to 90. An automatic holdout group shows what would have happened anyway. You see incremental revenue and incremental net after gift and message costs.
Orders, buyers and net revenue of the exact audience messaged
Gift redemption and message costs included
Holdout control groups from 1–50% — 5–10% works in practice
Daily incremental revenue · 7-day window
GIFT CARDS
Your offer. Someone’s perfect gift.
Sell gift cards online, even after closing time.
06 — The Platform
Stronger together.
Engage is part of Reven — the revenue layer for service businesses. Every product feeds the same guest profile and the same wallet pass.
Local payments: Stripe · Blik · Monobank · Viva Wallet
Ready when you are
Fill your quiet hours.
See Engage on your own venue's numbers. A 30-minute demo, no slides — your loop, your channels, your revenue.